Once the LytxOne Gateway is installed and powered on, you'll complete the setup using the Installation Wizard in the Fleet Portal. This process links the device to a specific vehicle, checks system health, and finalizes camera alignment.
Log In to the Installer Portal
- Open the LytxOne Fleet Portal.
- Enter your Username and Password, then tap Log In.
Select the Fleet
After logging in, you'll be directed to a page where you can select your fleet from a list of all fleets associated with your account. You can also click the Reports button to view your full installation history.
3. Enter Vehicle Details & Verify Connections
Enter the Vehicle Details
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IMEI: Pre-filled for existing vehicles (not editable). Required if adding a new vehicle.
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Name: Pre-filled for existing vehicles. Required if adding a new vehicle.
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License Plate: Optional, editable field for the vehicle's plate number.
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Tags: Optional, editable field for vehicle tags.
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Driver: Optional, editable field for driver assignment.
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Notes: Optional, editable field for additional details.
Note
Make sure required fields (IMEI and Name) are filled in before proceeding.
Verify Connections
Make sure the LytxOne Gateway is fully connected and ready:
- Make sure all cables connected to and from the device are firmly and fully inserted.
- Confirm the vehicle is powered on.
- Initial activation may take up to 5 minutes. If the device enters sleep mode during this time, gently move it to wake it up.
- Wait until all three green LEDs are solid before continuing. See Understanding LED Statuses for what each one means.
Tip
The Gateway must be plugged into the vehicle, and the engine must be
running. Please wait a few minutes before proceeding to the next step.
Run Connectivity Verification Tests
The system will now run four automated tests to check the device connection.
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Power Connection: Checks that the device is receiving power.
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Mobile Network: Checks for a stable cellular connection.
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GPS Signal: Checks for proper satellite signal reception.
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Cloud Connection: Checks communication with the LytxOne platform.
What to do if a test fails?
If a test fails, see Installation Troubleshooting to diagnose and resolve the issue. Once the necessary checks and fixes are complete, use the Retry button to run the tests again.
Note
If the power and mobile connection tests fail, you won't be able to proceed.
Confirm Vehicle Details
After the connectivity tests, verify the following vehicle details:
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License Plate: Confirm the correct plate is entered.
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Fuel Level: Check that the reported fuel level is accurate.
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Odometer: Verify the odometer reading matches the vehicle's dashboard.
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Battery Voltage: Confirm the battery voltage is within the acceptable range.
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Check Engine Light: Confirm whether the check engine light is active.
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DTC Codes: Review any Diagnostic Trouble Codes (DTCs) detected.
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VIN Number: Confirm the correct Vehicle Identification Number (VIN) is displayed.
Adjust Cameras
Road-Facing Camera
- Align the horizon line between the red guide lines displayed on the screen.
- Take a snapshot and review the image.
- If misaligned, physically adjust the camera position, then retake the snapshot.
- Repeat until the horizon line is correctly positioned.
In-Cabin Camera
- Make sure the driver's face is positioned in the upper 50% of the image, above the red guideline shown on the screen.
- Take a snapshot and review the positioning.
- If needed, physically adjust the camera, then retake the snapshot.
- Repeat until the driver's face is correctly positioned.
Note
Make sure to remove all blue protective stickers from the camera lenses.
Leaving the stickers on will impact video quality and may obstruct the
camera’s view.
Upload Installation Images
To verify the installation, upload clear photos as described below:
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Vehicle Exterior Installation Photo (Required): Shows how the LytxOne Gateway and cameras are mounted from outside the vehicle.
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Vehicle Interior Installation Photo (Required): Shows the internal setup, including camera positioning and device placement.
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Installed Gateway Photo (Required): Close-up of the LytxOne Gateway mounted in its final position.
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Cable Connections Photo (Optional): Captures how the cables are connected to the Gateway.
Complete the Installation
You'll receive a Success Notification when the Gateway is fully installed and assigned. From here, you can:
- Tap History to review the installation history for this fleet.
- Tap New Install to start the next installation.
- Tap Done to log out and return to the login screen.
Congratulations! Your LytxOne Gateway and cameras are now successfully installed and ready for use.
Note
Once the device is powered on and connected to the LytxOne platform,
it's automatically activated and begins reporting data to the system.
Warning
If at any point after installation a warning light comes on in the vehicle
dash, or the vehicle stalls or shows a marked drop in performance, shut
off the engine, remove the device, and contact your reseller. Continuing
to operate a vehicle with these symptoms can cause loss of vehicle control
and serious injury.